The Holder details page gives you access to all of the holder’s information in one place. Find the holder either from the search feature, cap table or investor list, and click on their name to access their Holder details page.
The header of the holder details page displays:
- The Holder name.
- The Holder ID (HIN or SRN)
- A contact details summary. Click Show contact details summary to expand it.
- The Actions menu.
- The verification status indicators.
Below the header are the following tabs:
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Holder details. Here you can view the contacts associated with the holder. The holder contacts are displayed in a nested accordion layout, showing the structure of contacts within the holder. For example, beneficial owners will be nested directly under the entity they are a beneficial owner of.
- To expand a contact in the accordion and view its associated contacts, click the plus icon to the left of the contact's name. To collapse it and hide the associated contacts, click the minus icon.
- To go to the contact details page of a contact, click on their name in the accordion.
- You can view each contact's verification status and role within the holder, displayed in their row of the accordion.
- You can add an external ID to the holder.
- You can add a tag to the holder.
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Holdings. For each holding belonging to an holder you can:
- View the Issuer, Security class, Category and Balance.
- Edit the holding preferences.
- Download a Holding statement and Unit certificate.
- Manage Read-only user access.
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Tax details. From this tab you can:
- View the tax declaration status, TFN status and tax type of the holder.
- Set a country of residence for taxation on payments. An investor may have more than one country of residence for tax purposes, but only one country can be used for taxation on payments. By default this is set to the country of residence for the primary account holder.
- View a summary of the tax details for each contact associated with the holder. To edit the tax details for a contact, go to the Contact details page for that contact.
- User access. Here you can manage the investor’s Primary user access.
- Communications. Lists all communications for the holder.
- Transactions. View the transaction history of the holder. You can also export, edit and delete the holder’s transactions from here.
- Payments. Lists all payments for the holder, including statements. If a holder has a retained payment or unclaimed monies, an orange indicator will display on this tab heading.
- Charges. Here you can post charges for an individual holder.
- Notes. Add notes and upload documents relating to the holder.
- Activity log. View issuer and holder activity that has occurred for this holder.
- AML risk rating. If you have enabled investor verification in the issuer profile, you can add a risk rating for AML/CTF purposes for the holder.
Add or remove contacts from a holder
Adding and removing contacts to a holder can be done by editing the contact details page of the holder’s contacts. For example, to add a beneficial owner to a company-type holder, add it to the Company contact via the contact detail page. See the Contact details page article for more details on adding and removing associated contacts to a contact. The changes to the contact will be reflected in the holder details page.
Delete a holder
You can delete a holder if they have no holdings with transactions. (To delete a transaction, see Edit/delete transactions). To delete a holder:
- In the Holder details header, click on the Actions dropdown, and select Holder investor.
- Click Yes, delete to confirm. Note that this action cannot be undone.