If you choose not to use GreenID to perform AML/CTF verification on contact, or for some reason GreenID can't verify a contact, you can upload a copy of their ID to their contact detail page.
To supply a copy of a contact’s ID:
- Go to the contact’s contact detail page.
- In the Identity and other documents section, click Edit.
- To add a document, click the Add document button.
- Select a Document type.
- Optionally type in a Document label.
- Optionally type in a Document reference number. If you have selected a drivers license as the document type, you can enter a Licence no., State of issue and Card no.
- Enter a Document date. This could be an Issue date or Expiry date depending on the document type.
- Upload a File from your computer.
- Select the Verified by issuer option to mark the document as verified.
- Click Save.
You can see an overview of the AML/CTF verification statuses for all contacts in your client database in the client centre AML/CTF verification centre.