Update the multi-factor authentication device associated with your user account

To update your Multi-factor authentication device:

• Click on your Name (located in the top right-hand corner).
• From the dropdown menu, select User settings.
• In the Security section of Your account settings and preferences page, click Multi-factor authentication device
• Select how you wish to verify this request
  • If you choose to Use authenticator app 
    • Enter the 6-figure verification code supplied by the app on your old device and click Confirm.
    • If you have an existing authenticator app on your new mobile device, use it to scan the QR code, or manually enter the key.
    • Enter the 6-figure verification code supplied by the app on your device
  • If you choose to Send code to alternative email address 
    • Click Send Code
    • Enter the 6-figure verification code that was supplied in the email and click Confirm
    • Click Finish multi -factor authentication set-up
    • If you have an existing authenticator app on your new mobile device, use it to scan the QR code, or manually enter the key.
    • Enter the 6-figure verification code supplied by the app on your device.