To update your Multi-factor authentication device:
- Click on your Name (located in the top right-hand corner).
- From the dropdown menu, select User settings.
- In the Security section of Your account settings and preferences page, click Multi-factor authentication device
- Select how you wish to verify this request
- If you choose to Use authenticator app
- Enter the 6-figure verification code supplied by the app on your old device and click Confirm.
- If you have an existing authenticator app on your new mobile device, use it to scan the QR code, or manually enter the key.
- Enter the 6-figure verification code supplied by the app on your device
- If you choose to Send code to alternative email address
- Click Send Code
- Enter the 6-figure verification code that was supplied in the email and click Confirm
- Click Finish multi -factor authentication set-up
- If you have an existing authenticator app on your new mobile device, use it to scan the QR code, or manually enter the key.
- Enter the 6-figure verification code supplied by the app on your device.
- If you choose to Use authenticator app