We are excited to announce that our major release, Contacts, is currently being rolled out to all our customers.
This release converts individuals and entities in your database into shareable building blocks called contacts, which can now be reused across investors and issuers. This change lays the groundwork for a host of new features, along with many other improvements across the system, designed to save you time and costs while managing your registry.
Improvements include:
- A redesigned holder details page, giving you a clearer picture of the holder structure and the verification status of contacts associated with the holder.
- A new contact book, where you can access all your contacts across all your issuers in one place. Each contact’s identification and verification details can be centrally managed from their contact details page, with any changes automatically updated in each holder where they are used.
- A new AML/CTF verification centre. This centre allows you to view and manage the verification statuses of your contacts across all your issuers in one place. It encompasses identification statuses, PEP screening, wholesale investor statuses, and more.
- An updated online offer application process which allows you to compare entities and individuals submitted with applications against your existing contacts, avoiding duplication and the resulting extra verification costs.
- Access to the client centre, which is the place for performing actions which can span multiple issuers. This includes managing contacts, and also creating cross-issuer communications, holding statements and FATCA reports.
- More accurate collection of tax information for reporting beneficial owners.
Learn more
Our help centre articles have been updated to guide you through the new features.
In addition, we’ve created a series of concise, informative videos.
What’s new for issuers
In this video we give an overview of what changes and updates issuers can expect with the Contacts release, including the contact book, the AML/CTF verification centre, and a redesigned holder details page. Watch the video.
Managing contacts
Shareable contacts are a central part of this release and in this video we show you how they will make updating and verifying your investors simpler and more cost-effective. Watch the video.
AML/CTF verification
All of the under-the-hood changes come together in our new AML/CTF verification centre, which enables you to manage investor verification in one place. This video introduces you to this powerful feature. Watch the video.
The client centre
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Contacts are managed in the client centre, which will be new to most of our users. In this video we explain what the client centre is, and what you can do with client centre features. Watch the video.
We hope you enjoy the benefits of Contacts! Please contact us at hello@registrydirect.com.au if you have any questions.