Redeem securities of an investor

Through the Investor centre, you can process various types of security redemptions.

There is also the option to upload a completed redemption application document, which is stored with the redemption record for audit trail purposes.

To process a redemption of securities:

1. From the menu, go to Transactions and click Redeem securities.
2. Select the Redemption type and the Security from the dropdown.
3. Select the investor. You can choose from the dropdown menu, or type in the field to search by name, HIN or SRN.
4. Enter the Settlement date.
5. Select how the securities will  be allotted:
   • Redeem by number of securities, paid amount will be calculated. The total redeem amount is automatically multiplied by the price per security to determine the Total paid amount, displayed in the green box.
     • Enter the Total redeem amount.
     • Enter the Price per security.
   • Redeem by total value, units will be calculated. The total redeem amount is automatically divided by the price per security to determine the Number of securities, displayed in the green box.
     • Enter the Total redeem amount.
     • Enter the Price per security.
6. If any of the proceeds of the redemption are deemed to be part of a distribution then check Redemption proceeds may include a deemed distribution checkbox
   1. • If checked, this will be noted on the holding statement.
7. Under Attachments, you have the option of uploading a Completed redemption application document by clicking Add file, then browsing to select a file from your computer.
8. Click the Next button to review the transaction on the Confirm transaction page.
9. To execute the transaction, click the Confirm transaction button.

An email notification and attached holding statement will be generated for the investor informing them of the details of the redemption.

Additional Information:

• You can download a copy of the investor's holding statement.
• If the investor does not have an email address stored in the system or has chosen not to receive statements via email, an email notification will be sent to the issuer or registrar (depending on how your profile is configured) containing an attached holding statement which can be printed and mailed to the investor to inform them of the redemption.